Chad Moore as a U.S. Air Force Senior Airman in service dress on the flight line, a cargo plane and mountains behind him

U.S. Air Force

Service first

The first time in my life I felt I was serving a purpose bigger than myself.

My service

Computer Security Program Manager

I joined the Air Force at 20 and graduated with honors from Technical Training School. Over six years I served as a Computer Security Program Manager at installations in the United States and overseas, attached to communications and air combat squadrons. In 1996 I earned my degree in Information Systems Technology from the Community College of the Air Force. I left as a Senior Airman (E-4) in 1998.

I served alongside every branch of the U.S. military at installations around the world, and with the forces of many other countries in joint operations. That included serving as a UN peacekeeper with Operation Uphold Democracy in Haiti, keeping critical computer systems secure in a multinational mission. Seeing how people lived there changed how I see the world, and how grateful I am for what we have here.

A purpose bigger than myself

The Air Force was the first time in my life I felt I was serving something bigger than me. It taught me discipline. It taught me organization. It taught me when to follow and when to lead.

It also taught me that being part of a team defending the United States and its citizens was something I was willing to die for.

Proud to have served

I’m a proud veteran, and I’m proud to have served in the United States Air Force. To this day, I make a point of giving back to veterans and active-duty service members the same way they gave to me while I served.

Those lessons also became the foundation of Xonicwave. Security isn’t just about technology. It’s about people, process and a steady commitment to protecting what matters.

Honors and education

Training

Honor graduate

Technical Training School, U.S. Air Force.

1996 · Degree

Community College of the Air Force

Information Systems Technology.

Medal

Air Force Commendation Medal

Medal

Air Force Achievement Medal

Unit award

Joint Meritorious Unit Award

Award

Airman of the Month

Earned multiple times.

1998

SANS Institute contributor

Contributed to Windows NT Security: A Step-by-Step Guide.

In uniform

On duty

Chad Moore in U.S. Air Force woodland camouflage BDUs, standing on the flight line in front of a fighter jet with mountains behind
On the flight lineServing with communications and air combat squadrons
Chad Moore in U.S. Air Force camouflage BDUs and a UN blue beret, standing in front of white UN vehicles at a United Nations compound
UN peacekeeperOperation Uphold Democracy, Haiti

The work

What a Computer Security Program Manager does

As a Computer Security Program Manager, my job was to keep military computer systems and the information on them secure. That meant setting up and enforcing security procedures, controlling who could access what, training people to follow the rules and responding fast when something looked wrong.

I did that work at installations in the United States and overseas, attached to communications and air combat squadrons. It was hands-on security long before most businesses thought about cybersecurity, and it shaped everything I’ve done since, including contributing to the SANS Institute’s Windows NT Security: A Step-by-Step Guide in 1998.

Operation Uphold Democracy

Serving as a UN peacekeeper in Haiti

Operation Uphold Democracy was the U.S.-led multinational mission in Haiti in 1994 and 1995 to restore the country’s elected government. U.S. forces worked alongside troops from many other nations, and the mission later transitioned to a United Nations peacekeeping mission.

I was attached to that mission, keeping critical computer systems secure in a multinational environment. Working beside service members from other countries, in a place facing real hardship, showed me the difference between the first world and the third world, and it’s never left me.

Honors and education

What the awards mean

The Joint Meritorious Unit Award recognizes joint units, made up of more than one branch of the military, for outstanding achievement. The Air Force Commendation Medal and Air Force Achievement Medal recognize individual performance and service. I was also named Airman of the Month multiple times and graduated with honors from Technical Training School.

In 1996, I earned a degree in Information Systems Technology from the Community College of the Air Force, the Air Force’s own accredited college for enlisted members. That education, and the discipline behind it, became the foundation for my career in IT and for founding Xonicwave in 2004.

FAQ

Common questions

How long did Chad Moore serve in the Air Force?

Six years. He joined at 20 and left as a Senior Airman (E-4) in 1998.

What was Chad’s job in the Air Force?

Computer Security Program Manager, at installations in the United States and overseas, attached to communications and air combat squadrons.

Did Chad serve overseas?

Yes, including as a UN peacekeeper with Operation Uphold Democracy in Haiti, and alongside every U.S. military branch and forces from other countries in joint operations.

What awards did Chad receive?

The Air Force Commendation Medal, the Air Force Achievement Medal, the Joint Meritorious Unit Award and multiple Airman of the Month awards. He was also an honor graduate of Technical Training School.

Does Xonicwave offer a veteran discount?

Yes. Veteran- and military-owned businesses receive 10% off managed IT from Xonicwave.

Thank you for your service

Xonicwave gives veteran- and military-owned businesses 10% off managed IT.